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Terms of use

The deal between you and Locksquad: what you get, what you pay, and how we all treat each other in a squad.

Last updated: 9 November 2026

The agreement

These terms are an agreement between you and the developer of Locksquad ("Locksquad", "we", "us"), shown as the seller on the App Store. By creating an account or using the app or locksquad.app you agree to them and to our privacy policy. If you don't agree, please don't use Locksquad.

Who can use it

  • You must be at least 13. Nobody under 13 may use Locksquad.
  • If you are under 18 (or the age of majority where you live), you need a parent's or guardian's permission, and they agree to these terms for you.
  • You must give your real date of birth. It decides which squads you can join and can only be set once.
  • You can't use Locksquad if we have banned you before, or if the law where you live forbids it.

Your account

You sign in with Apple, Google or a one-time email code. Keep access to that sign-in method safe; you're responsible for what happens on your account. Pick a username that isn't offensive, misleading or someone else's name or brand. One person, one account.

What Locksquad is, and isn't

Locksquad helps you spend less time on apps you choose to lock, follow a 30-day plan of small daily routines, and keep each other on track in a squad of 2 to 5 people.

Not medical advice. Plans and tasks (fitness, skin and grooming, sleep, food, mind and the rest) are general routines, not treatments, diagnoses or professional advice. Check with a doctor before starting new exercise or diet routines, especially if you have a health condition, are pregnant or have an injury. Stop any exercise that hurts. If you are struggling with your mental health, contact a professional or a local helpline; Locksquad is not a crisis service.

Subscriptions and trials

  • Free. Squads, the board, streaks, ranks, seasons, chat, inviting and matching are free, and stay free. Locking, earning and the plan have limits on Free, described in the app and on our pricing.
  • Pro. Locksquad Pro is sold as an auto-renewing subscription through the App Store: yearly (with a 3-day free trial for eligible new subscribers) or weekly (no trial). Prices are shown in the app in your local currency before you buy.
  • Squad Pro. A yearly plan bought by one member that gives Pro to every current member of that person's squad, up to 5 people, for as long as the subscription is active and they remain in the squad. Members who leave the squad lose the Squad Pro benefit; new members gain it.
  • Introductory access. We may give new accounts a few days of Pro without payment. When it ends, the app offers a subscription; if you decline, you continue on Free.
  • Referral rewards. When a friend you invited joins and is active on three different days, you can receive 7 days of Pro, up to four rewards a month. Rewards have no cash value and we may end the programme or withhold rewards for abuse (for example fake accounts).
  • Billing and renewal. Payment is charged to your Apple ID at confirmation of purchase (or when the trial ends). The subscription renews automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period. Manage or cancel in Settings → your name → Subscriptions.
  • Refunds are handled by Apple under its policies; we can't issue App Store refunds ourselves. Where your local law gives you a right to withdraw or a refund, those rights apply.
  • Price changes follow App Store rules, including any notice or consent Apple requires.
  • When Pro ends you keep your account, squad, streak, XP and chat; Pro-only features stop. Progress photos stay on your phone but are locked until Pro returns.

Squad rules

Squads work because people are honest and kind. In squads, chat, usernames, avatars and anything you post:

  • Be kind. Roast the habit, not the person. No bullying, harassment, threats or shaming anyone's body, looks, progress or slips.
  • No hate. Nothing that attacks people for who they are: race, ethnicity, nationality, religion, gender, sexual orientation, disability, age or similar.
  • No sexual content, no nudity, and absolutely nothing sexual involving anyone under 18. We report child sexual abuse material to the authorities.
  • No self-harm or eating-disorder encouragement, no extreme diets or dangerous challenges.
  • No illegal stuff: drugs, weapons, scams, or anything that breaks the law.
  • No spam, ads or selling.
  • Strangers stay in the squad. In matched and teen squads, don't share or ask for phone numbers, social handles or links, and don't try to move people to other apps. Our filters remove them.
  • Be yourself. No impersonation and no fake or duplicate accounts.
  • Play fair. Don't fake proof photos, trick the rep counter or tamper with the app to cheat the board. It's your glow-up you're cheating.
  • Respect privacy. Don't share other people's photos, messages or personal information outside the squad without their permission.

Report anything that breaks these rules from the message or the member's profile. If someone is in danger, contact local emergency services first.

Teen rules

  • Teens (13–17) are only ever in teen squads; adults are only ever in adult squads.
  • Teens aged 13 to 15 can only join friend squads by invite and are never matched with strangers.
  • Teen chats have stricter filters and moderation.
  • Lying about your age to get into a different squad is a reason to remove the account.

Your content

You own what you post. You give us a worldwide, non-exclusive, royalty-free licence to store, process, display and transmit it as needed to run Locksquad for you and your squad (for example, showing your messages to your squad, making a thumbnail of a video, or checking a proof photo). The licence ends when you delete the content or your account, except for copies kept for a short time in backups or where we must keep something for safety or legal reasons. Only post things you have the right to share.

Moderation and enforcement

We use automated tools, including AI, to filter contact details in matched and teen squads, and to check messages, images and reports. Clear violations can be removed automatically and the author muted for 24 hours. Unclear cases go to a person. We may remove content, mute, remove someone from a squad, or ban an account, with or without notice, if we believe it breaks these terms or puts someone at risk. In matched squads, members inactive for 7 days or with confirmed reports are removed. If you think we got it wrong, write to support@locksquad.app and a person will look again.

How locking works

Locking uses Apple's Screen Time frameworks. We do our best, but we can't guarantee that every app is always blocked: iOS can change, Screen Time can be turned off, and some system apps can't be locked. Locksquad is a tool to help you, not a parental-control or safety system, and you shouldn't rely on it where a missed block could cause harm.

Leaving and termination

You can leave a squad anytime and delete your account anytime in Me → Settings → Delete account. Deleting your account doesn't cancel an App Store subscription; cancel that in your Apple ID settings. We may suspend or end your access if you break these terms, if required by law, or if we stop offering Locksquad (we'll give reasonable notice where we can). Sections that by their nature should survive termination (such as content licences already used, disclaimers and liability limits) survive.

Locksquad is provided "as is" and "as available". To the extent the law allows, we make no warranties about results (screen time, fitness, skin, sleep or anything else), uptime, or that the app will be error-free. To the extent the law allows, we are not liable for indirect, incidental or consequential losses, or for the actions of other users, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, such as for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.

These terms are governed by the laws of the country where the developer is established, without taking away the mandatory consumer protections and courts of the country where you live.

Apple

If you downloaded Locksquad from the App Store: these terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support; Apple isn't responsible for any product claims, including product liability, legal compliance or intellectual-property claims; if the app fails to conform to a warranty, you may notify Apple for a refund of the purchase price (if any) and Apple has no other warranty obligation; Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. You confirm you are not in a country subject to a US government embargo and are not on a US government list of restricted parties. Apple's standard Licensed Application End User License Agreement also applies where these terms don't cover something.

Changes and contact

We may update these terms. If a change matters, we'll tell you in the app before it applies; continuing to use Locksquad after that means you accept it. Questions: support@locksquad.app.